Shreveport-Bossier City is Northwest Louisiana’s largest metropolitan area, with an economy spanning energy and natural gas, healthcare, gaming and hospitality, manufacturing, and military operations anchored by Barksdale Air Force Base. Barksdale AFB creates a significant defense contractor community with federal cybersecurity compliance requirements including CMMC (Cybersecurity Maturity Model Certification). The energy sector, including natural gas exploration and pipeline operations in the Haynesville Shale play, requires secure and highly available IT systems. The gaming industry along the Red River waterfront must maintain strict IT security and PCI DSS compliance, while healthcare providers including Willis-Knighton Health and CHRISTUS Health require HIPAA-compliant IT partners.
1. Infinity Solutions Inc.
Founded: Established IT company
Phone: (318) 222-8989
Website: https://www.isnetworking.com
Address: 401 Market Street, Suite 140, Shreveport, LA 71101
Service Area: Shreveport-Bossier City and surrounding areas
Services: Managed IT Services, Network and Device Management, Cybersecurity, Data Backup, Data Center Services
Certifications: Managed IT services provider
Industries Served: Small and mid-sized businesses across multiple industries
Insurance: Fully insured; contact for certificate of insurance and cyber liability coverage details
Team Size: Established IT team
Fee Structure: Contact for pricing; custom plans based on business size and needs
Infinity Solutions Inc. is a Shreveport-based managed services provider and data center service provider operating from a downtown Market Street office in the heart of the city. The company manages client IT infrastructure and end-user systems, delivering hands-on support to small and mid-sized businesses throughout the Shreveport-Bossier City region. Its service portfolio includes network and device management, cybersecurity, and data backup, giving local businesses a broad range of technology support under one provider. Organizations seeking a locally rooted MSP with data center capabilities in Northwest Louisiana can contact Infinity Solutions directly for a customized service plan.
2. Coretechs
Founded: Established IT company
Phone: (888) 811-7448
Website: https://coretechs.it
Address: 333 Texas Street, Suite 1300, Shreveport, LA 71101
Service Area: Shreveport and surrounding Louisiana areas
Services: Managed IT Services, Network Monitoring, Help Desk Support, Cybersecurity, Cloud Solutions, Data Backup and Recovery
Certifications: Managed IT services provider
Industries Served: Small and mid-sized businesses across multiple industries
Insurance: Fully insured; contact for certificate of insurance and cyber liability coverage details
Team Size: Established IT team
Fee Structure: Contact for pricing; custom plans based on business size and needs
Coretechs is a managed IT services provider serving Louisiana businesses from an office on Texas Street in downtown Shreveport. The company provides managed IT and technology support to organizations throughout the Shreveport area and across Louisiana, with a service scope that includes network monitoring, help desk support, cybersecurity, cloud solutions, and data backup and recovery. Businesses benefit from a comprehensive support model designed to address both day-to-day IT needs and longer-term technology strategy. Coretechs can be reached directly for pricing information and to discuss custom service plans suited to specific business requirements.
3. TeamLogic IT (Shreveport)
Founded: Established IT company
Phone: (318) 771-7776
Website: https://www.teamlogicit.com
Address: 5210 Hollywood Avenue, Shreveport, LA 71109
Service Area: Shreveport-Bossier City and surrounding areas
Services: Managed IT Services, IT Support, Project Consulting, Cloud Services, Mobile Services, Network Security, Unified Communications
Certifications: BBB Accredited A+ rating; national franchise MSP of the Year recognition; Million Dollar Club Award
Industries Served: Small and mid-sized businesses across multiple industries
Insurance: Fully insured; contact for certificate of insurance and cyber liability coverage details
Team Size: Established IT team
Fee Structure: Contact for pricing; custom plans based on business size and needs
TeamLogic IT (Shreveport) is a local franchise of the TeamLogic IT national network, serving the Shreveport-Bossier City area from an office on Hollywood Avenue. The location holds BBB Accreditation with an A+ rating and has earned national recognition including MSP of the Year and Million Dollar Club awards within the TeamLogic IT franchise system. The full range of managed IT services is available, encompassing unified communications, cloud services, mobile services, network security, project consulting, and ongoing IT support. Businesses looking for a provider backed by a national framework with local accountability can contact the Shreveport office directly for a customized proposal.
Louisiana Regulatory & Compliance Information
Managed IT services providers are not required to hold a state-issued trade license in Louisiana. However, MSPs serving businesses in regulated industries may need to demonstrate compliance with specific frameworks. Healthcare organizations require HIPAA-compliant IT partners. Financial services firms may require SOC 2 Type II audited providers. Defense contractors and their subcontractors increasingly require CMMC (Cybersecurity Maturity Model Certification) compliance from their IT service providers. Businesses should verify that their MSP maintains appropriate certifications, carries cyber liability insurance, and can provide documentation of compliance with relevant industry frameworks.
Frequently Asked Questions
Q: I am a defense contractor working with Barksdale Air Force Base. Do managed IT providers in Shreveport support CMMC compliance?
A: Defense contractors and subcontractors operating in the Barksdale AFB supply chain are subject to CMMC requirements under Department of Defense contracts. When evaluating a Shreveport-area MSP, ask specifically whether the provider has experience with NIST SP 800-171 controls, can assist with System Security Plan (SSP) documentation, and is familiar with the CMMC assessment process. Not all local providers offer this specialization, so it is important to confirm this capability before signing an agreement and to request references from other defense-sector clients they support.
Q: Shreveport has a significant gaming and casino industry along the Red River. What IT compliance requirements should casino operators consider when selecting an MSP?
A: Gaming and casino operations in Shreveport are subject to Louisiana Gaming Control Board regulations and must maintain PCI DSS compliance to protect cardholder data across payment systems. An MSP serving the gaming sector should demonstrate familiarity with PCI DSS scoping, network segmentation, and logging requirements, as well as experience supporting point-of-sale and hospitality technology environments. Operators should ask prospective providers for documentation of their PCI DSS knowledge, their approach to vulnerability management, and whether they have worked with other Louisiana gaming clients. Regulatory audits in this sector require thorough IT documentation, so the MSP’s ability to produce audit-ready records is also an important evaluation criterion.
Q: The Haynesville Shale energy sector is a major part of the Shreveport economy. What IT considerations are unique to energy and natural gas companies in this region?
A: Oil, gas, and pipeline companies operating in and around the Haynesville Shale play depend on highly available IT systems to support field operations, SCADA environments, and back-office functions. Unplanned downtime in this sector can result in significant operational and safety consequences, making robust data backup, disaster recovery planning, and 24/7 monitoring especially important. Energy companies should also be aware of growing federal cybersecurity guidance for the energy sector, including TSA pipeline security directives that may apply to pipeline operators. When selecting a Shreveport MSP, energy businesses should ask about the provider’s experience with operational technology environments and their ability to deliver rapid response under emergency conditions.
Q: Shreveport is home to major healthcare systems including Willis-Knighton Health and CHRISTUS Health. How do I evaluate whether a managed IT provider meets HIPAA requirements?
A: Healthcare organizations handling protected health information are required to work with IT vendors that will sign a Business Associate Agreement (BAA) and demonstrate adherence to HIPAA Security Rule safeguards. When evaluating a Shreveport-area MSP, request a sample BAA and ask about their experience conducting HIPAA risk assessments, implementing access controls, managing audit logs, and handling breach notification procedures. Providers should also be able to articulate how they secure endpoints, email, and remote access tools in healthcare environments. References from other medical practices, clinics, or health system affiliates in Louisiana are a strong indicator of genuine HIPAA compliance experience.
Q: What criteria should a small business in Shreveport use to evaluate and compare managed IT service providers?
A: Small businesses in Shreveport should begin by confirming that any prospective MSP can serve their specific geographic area, whether in the city itself, Bossier City, or surrounding parishes. Key evaluation criteria include the scope of services offered, response time guarantees documented in a service level agreement (SLA), pricing transparency, and the provider’s experience working with businesses of similar size and industry. It is also advisable to verify that the provider carries cyber liability insurance and can supply a certificate of insurance upon request. Requesting references from current local clients, reviewing contract termination terms, and confirming data handling and backup policies before signing are all steps that help small business owners make an informed decision and avoid unexpected gaps in service coverage.
Verification Note
Provider details such as phone numbers, addresses, certifications, and service offerings were compiled from publicly available sources and may have changed since publication. Readers are strongly encouraged to verify all contact information, current service availability, certifications, and insurance status directly with each provider before entering into a managed services agreement. Request references from current clients in your industry and review contract terms, SLAs, and data handling policies carefully before signing.
Disclaimer
The managed IT services providers listed on this page represent a selection of companies offering IT support and managed services to businesses in the Shreveport area. Each provider’s details, including addresses, phone numbers, services, and background information, are based on publicly available data verified at the time of publication. Inclusion on this page does not constitute an endorsement, recommendation, or guarantee of service quality. Businesses should independently verify provider credentials, request references, review service level agreements (SLAs), and confirm insurance and compliance certifications before engaging any managed IT services provider.