Jacksonville is Florida’s largest city by land area and home to a diverse economy anchored by financial services, healthcare, defense, and logistics. The city hosts Naval Air Station Jacksonville and Naval Station Mayport, creating substantial demand for IT services that meet federal and defense contractor compliance requirements, including CMMC. The presence of major healthcare systems, including a Mayo Clinic campus, means many businesses must maintain HIPAA-compliant IT environments. Jacksonville’s coastal location also makes hurricane preparedness and offsite data backup critical components of any managed IT strategy. Local businesses benefit from working with managed IT providers familiar with both the compliance landscape and the disaster recovery challenges specific to Northeast Florida.
1. CompassMSP
Founded: Established IT company
Phone: (904) 777-0087
Website: https://compassmsp.com
Address: 806 Riverside Ave, Suite 200, Jacksonville, FL 32202
Service Area: Jacksonville and surrounding areas
Services: Managed IT Services, Network Monitoring, Help Desk Support, Cybersecurity, Cloud Solutions, Data Backup and Recovery
Certifications: Managed IT services provider
Industries Served: Small and mid-sized businesses across multiple industries
Insurance: Fully insured; contact for certificate of insurance and cyber liability coverage details
Team Size: Established IT team
Fee Structure: Contact for pricing; custom plans based on business size and needs
CompassMSP provides managed IT support and services to businesses in Jacksonville from a local office on Riverside Ave. The company is part of a multi-location MSP network offering enterprise-grade technology support to small and mid-sized businesses.
2. The Scarlett Group
Founded: Established IT company
Phone: (904) 688-2211
Website: https://www.scarlettgroup.com
Address: 4800 Spring Park Rd, Jacksonville, FL 32207
Service Area: Jacksonville and surrounding areas
Services: Managed IT Services, IT Support, Cybersecurity, Cloud Solutions, Data Backup and Recovery
Certifications: Managed IT services provider
Industries Served: Small and mid-sized businesses across multiple industries
Insurance: Fully insured; contact for certificate of insurance and cyber liability coverage details
Team Size: Established IT team
Fee Structure: Contact for pricing; custom plans based on business size and needs
The Scarlett Group is a Jacksonville-based managed IT services provider recognized as an award-winning IT support and solutions firm. The company serves businesses throughout Jacksonville with a comprehensive range of managed technology services.
3. GiaSpace
Founded: Established IT company
Phone: (904) 650-7418
Website: https://www.giaspace.com
Address: 301 W Bay St, Jacksonville, FL 32202
Service Area: Jacksonville and surrounding areas
Services: Managed IT Services, Network Monitoring, Help Desk Support, Cybersecurity, Cloud Solutions, Data Backup and Recovery
Certifications: Managed IT services provider
Industries Served: Small and mid-sized businesses across multiple industries
Insurance: Fully insured; contact for certificate of insurance and cyber liability coverage details
Team Size: Established IT team
Fee Structure: Contact for pricing; custom plans based on business size and needs
GiaSpace is a Jacksonville-based managed IT services provider offering technology support and solutions to businesses throughout Northeast Florida. The company is recognized among the top managed IT services providers in the Jacksonville market.
Florida Regulatory & Compliance Information
Managed IT services providers are not required to hold a state-issued trade license in Florida. However, MSPs serving businesses in regulated industries may need to demonstrate compliance with specific frameworks. Healthcare organizations require HIPAA-compliant IT partners. Financial services firms may require SOC 2 Type II audited providers. Defense contractors and their subcontractors increasingly require CMMC (Cybersecurity Maturity Model Certification) compliance from their IT service providers. Businesses should verify that their MSP maintains appropriate certifications, carries cyber liability insurance, and can provide documentation of compliance with relevant industry frameworks.
Frequently Asked Questions
What IT compliance requirements apply to defense contractors near NAS Jacksonville and Naval Station Mayport?
Jacksonville’s significant military presence means many local businesses support defense operations as contractors or subcontractors. Those handling Controlled Unclassified Information (CUI) under Department of Defense contracts must comply with CMMC (Cybersecurity Maturity Model Certification) requirements, which mandate specific security controls around access management, incident response, media protection, and system integrity. An MSP familiar with NIST SP 800-171 and the CMMC framework can help defense contractors assess gaps, implement required controls, and prepare documentation for third-party assessors.
How should Jacksonville businesses prepare IT systems for hurricane season?
Northeast Florida is vulnerable to hurricane impacts, including storm surge, extended power outages, and flooding. Jacksonville businesses should work with their managed IT provider to implement offsite and cloud-based backup with tested recovery procedures, configure redundant internet connections from different providers and entry points, establish documented business continuity and disaster recovery plans, and ensure that remote work capabilities are in place so critical operations can continue from off-site locations. The time to test a disaster recovery plan is before a storm is forecast, not after.
What managed IT services does Jacksonville’s healthcare sector require?
Jacksonville is home to major healthcare systems and a Mayo Clinic campus, meaning many businesses, including medical practices, billing companies, and healthcare IT vendors, are subject to HIPAA compliance requirements. A managed IT services provider serving healthcare clients should offer encrypted data storage and transmission, multi-factor authentication, comprehensive audit logging, regular risk assessments, employee security awareness training, and a signed Business Associate Agreement (BAA). Healthcare organizations should specifically ask prospective MSPs whether they have current HIPAA-compliant clients and can provide references.
What managed IT services are important for Jacksonville’s financial services firms?
Jacksonville has a significant financial services sector, including banking, insurance, and investment management firms. These organizations face regulatory requirements from agencies including the FDIC, OCC, and state financial regulators, as well as increasing pressure to document cybersecurity practices following SEC cybersecurity disclosure rules. A managed IT services provider serving financial firms should offer SOC 2 compliant infrastructure, network security monitoring, vulnerability management, and the documentation capabilities required for regulatory examinations.
How do managed IT services help Jacksonville logistics and port-related businesses?
Jacksonville is home to JAXPORT, one of the leading container ports on the East Coast, and the broader region has a substantial transportation and logistics industry. These businesses rely on real-time connectivity between warehouse management systems, transportation management platforms, and supply chain partners. A managed IT services provider can ensure reliable network infrastructure, secure connectivity for remote sites and mobile workers, and the backup and recovery capabilities needed to maintain operations continuity during system failures or cyberattacks.
Verification Note
Provider details such as phone numbers, addresses, certifications, and service offerings were compiled from publicly available sources and may have changed since publication. Readers are strongly encouraged to verify all contact information, current service availability, certifications, and insurance status directly with each provider before entering into a managed services agreement. Request references from current clients in your industry and review contract terms, SLAs, and data handling policies carefully before signing.
Disclaimer
The managed IT services providers listed on this page represent a selection of companies offering IT support and managed services to businesses in the Jacksonville area. Each provider’s details, including addresses, phone numbers, services, and background information, are based on publicly available data verified at the time of publication. Inclusion on this page does not constitute an endorsement, recommendation, or guarantee of service quality. Businesses should independently verify provider credentials, request references, review service level agreements (SLAs), and confirm insurance and compliance certifications before engaging any managed IT services provider.